consult FIVE HUnDRED
simple, significant solutions.
SERVICES AND RATES
Consult 500 offers simple, significant solutions to meet your People and Culture; Digitalization and Automation; and Research needs. Services are provided to direct business clients (B2B) as well as indirectly through partnerships with fellow trusted consulting firms (B2B2B). Select a service for offering details and rates.- People and Culture
- Digitalization and Automation
- Research (Academic and Non-academic)Or learn more about the Consult 500 Approach HERE.
PEOPLE AND CULTURE
Below is a list of some of the solutions available to you. Not finding what you're looking for? Get in touch for a customised People and Culture service.
| Compliance (South Africa only) | Strategy | Culture/Experience |
|---|---|---|
| Registrations; Transfers; Reclassifications - Employment Equity, SETA, Compensation Fund | Strategy Roll-out to Leadership/ Company-wide | Engagement Channel(s) Design, Launch, and Analysis |
| Intro to EE Workshops and EE Targets and Goals Planning | Organisational Design; Organisational Development/ Efficiency | Employee Experience (EX) Journey Mapping and Design |
| Compliance Submissions - Employment Equity, SETA, Compensation Fund | Performance Management/ OKR Workshopping | Well+Being Needs Analysis, and Benefit and/or Programme Composition |
| Drafting Policies, Contracts, in plain language, for readability and usability | Change Management Workshops and Faciliation | Employer Value Proposition (EVP) and Employer Brand Strategy |
| 2026 Rates | South African Clients | International Clients |
|---|---|---|
| People and Culture | R1200.00/ hour | £250 or $315 / hour |
Enquire about a retainer fee that better suits your needs.
digitalization and automation
Digitalization and Automation allow you to convert mundane administrative support into exceptional and consistent experiences, giving you more time to focus on driving impact.This service is currently limited to Zoho Recruit ATS and Zoho People HRIS users, and includes:
- Module modifications
- Modifying or creating Forms/Webforms
- Creation of Templates (copy to be provided)
- Creation of Actions
- Creation of Workflows
- Training on all modifications for 2 stakeholders
- Provision of a guide tailored to your custom set-upA recommended accompanying service would be Employee Journey Mapping.Get in touch to discuss how you'd like to build efficiencies into your People and Culture function!
| 2026 Rates excl. VAT | South African Clients | International Clients |
|---|---|---|
| Digitalization and Automation | R750.00/ hour | £160 or $200/ hour |
Enquire about a retainer fee that better suits your needs.
research
Consult 500 holds expertise in both action and academic research, specialising in Hermenuetic Phenonomology.Areas of interest are:
- Social Identity and Sudden Social Identity Change (SSIC)
- Identity and Place
- Meaningful Work and Identity in the Workplace
- Youth Un/employmentFind out more about our research credentials here.
Or get in touch to discuss your research opportunity.
| 2026 Rates excl. VAT | South African Clients | International Clients |
|---|---|---|
| Research | R750.00 | £95 or $120/ hour |
Enquire about a retainer fee that better suits your needs.
Contact
Have a few more questions or simply want to get in touch? Complete the form below for a speedy response!
Need an exploratory chat? Book a Call with Natasha Haffajee, Founder and Lead Consultant at Consult 500.
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Media
Natasha Haffajee, Founder and Lead Consultant at Consult 500, frequently shares insights and expertise. Her contributions include articles, panel discussions, and judging roles for various events and awards, representing organizations listed below.Have a media enquiry or simply want to get in touch? Complete this form for a speedy response!
about
Consult 500 is a B-BBEE Level 1 contributor independant consulting firm, established in 2022. Specialising in B2B and B2B2B services, the firm is dedicated to crafting solutions that are simple yet profoundly significant. A human-centered approach ensures a deep understanding of client needs, tailored strategies, and actionable insights. This focus drives meaningful impact, empowering organisations and the individuals within them to achieve their full potential.CLIENTS
THE CONSULT 500 APPROACHSimple, Significant Solutions.Most problems are not new. They’re just poorly defined.At Consult 500, the work begins by cutting through that noise.Urgent issues are dealt with. But they are not mistaken for the problem.
The focus is on what is driving the issue, and solving for that.At the same time, solutions need to hold in practice.
With experience across industries in the South African context, our approach accounts for how people and organisations actually behave - including resistance, incentives, capacity, and informal dynamics.The result is solutions that are built to be used. Simple.
Consult 500 Privacy Policy
Last Updated: 1 March 20261. Introduction
Consult 500 ("we," "us," or "our") is committed to protecting the privacy of personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).Consult 500 is the responsible party for the processing of personal information.This Privacy Policy explains how personal information is collected, used, and protected when you interact with us.2. Information We CollectWe collect personal information when you contact us or engage our services, including through website contact forms or direct communication.The information collected may include:- name
- email address
- phone number (where provided)
- the content of your message or enquiryThis information is typically received and stored via email and basic business records.3. How We Use Your InformationPersonal information is used for the following purposes:- to respond to enquiries
- to communicate with you
- to provide consulting services
- to issue invoices and manage engagements
- to comply with legal obligations4. Lawful Basis for ProcessingWe process personal information:- with your consent (e.g. when you submit a contact form)
- where necessary to respond to your enquiry or provide services
- to comply with legal obligations5. Sharing of Personal InformationPersonal information may be shared:- with service providers that support - our operations (such as email or accounting tools)
- where required by lawWe do not sell personal information.6. Storage and RetentionPersonal information is stored in email systems and basic business records.We retain information only for as long as necessary to respond to enquiries, provide services, and meet legal or administrative requirements.7. Data SecurityWe take reasonable steps to protect personal information. While appropriate safeguards are in place, no method of transmission or storage is completely secure.8. Your RightsYou have the right to:- request access to your personal information
- request correction or deletion
- object to processing where applicableRequests can be made using the contact details below.You also have the right to lodge a complaint with the Information Regulator of South Africa.9. Children’s PrivacyOur services are not directed to individuals under the age of 18.10. Changes to This Privacy PolicyThis Privacy Policy may be updated from time to time. The latest version will be available on this page.11. PAIAA PAIA Manual will be made available via this link.12. ContactNatasha Haffajee
Founder, Consult 500
natasha@consult500.com
Consult 500 PAIA Manual
Last Updated: 1 March 20261. Introduction
This manual is prepared in accordance with the Promotion of Access to Information Act, 2000 (PAIA). It outlines the types of records held by Consult 500 and the process for requesting access to such records.2. Information OfficerName: Natasha Haffajee
Role: Founder and Information Officer
Email: natasha@consult500.com3. Records Held by Consult 500Consult 500 maintains records in the ordinary course of business, including:- client records and engagement-related documents
- correspondence (including email communication)
- invoices and financial records
- website enquiries and contact form submissions
- administrative and operational recordsRecords are generally stored in email systems and basic business tools.4. Purpose of Holding RecordsRecords are maintained for the following purposes:- to provide consulting services
- to communicate with clients and - prospective clients
- to manage engagements and billing
- to comply with legal and regulatory obligations5. Requesting Access to RecordsRequests for access to records may be made by contacting the Information Officer using the details provided above.Requests should include:- the requester’s name and contact details
- a description of the record requested
- the purpose of the request (where applicable)Consult 500 will consider requests in accordance with PAIA and may request additional information where necessary to process the request.6. Grounds for Refusal of AccessAccess to records may be refused where permitted under PAIA, including where:- disclosure would involve unreasonable disclosure of personal information
- records are confidential or commercially sensitive
- disclosure is otherwise restricted by law7. Updates to this ManualThis manual may be updated from time to time. The latest version will be made available on request or via the Consult 500 website.
Consult 500 Terms of Service
Last Updated: 1 March 20261. Agreement and Acceptance: These Terms of Service ("Terms") constitute a legally binding agreement between Consult 500 and the client.These Terms are deemed accepted upon:- written confirmation of a quotation
- instruction to proceed with work
- acceptance of a quotation
- or payment of an invoice2. Services: Consult 500 provides consulting services as agreed with the client. The scope, deliverables, timelines, and fees will be set out in a quotation, proposal, or written communication.
Any work outside of the agreed scope will be discussed with the client and may be billed separately.3. Fees and Payment:- Fees are as specified in the quotation or invoice.
- Payment terms will be specified in the applicable quotation or invoice. Where not specified, payment is due within 30 days of the invoice date.
- Consult 500 may apply different payment terms based on the value and nature of the engagement.
- Alternative payment terms may be agreed where required by the client’s internal payment processes.
- Consult 500 reserves the right to charge interest on overdue amounts at a reasonable rate in accordance with applicable South African law.
- The client is responsible for all reasonable costs incurred in recovering overdue payments.4. Scheduling and Availability: Work will be scheduled and prioritised in consultation with the client. Consult 500 does not guarantee immediate availability unless expressly agreed.5. Confidentiality: Both parties agree to treat all confidential information as private and to use it only for the purposes of the engagement, unless disclosure is required by law or agreed in writing.6. Intellectual Property: Upon full payment, the client is granted the right to use the deliverables for their intended purpose.Consult 500 retains ownership of all underlying methodologies, frameworks, tools, and pre-existing intellectual property used in the course of providing services.7. Reliance on Advice: All advice, recommendations, and deliverables are provided based on the information available at the time.
Consult 500 does not guarantee specific outcomes. The client remains responsible for decisions, implementation, and any resulting outcomes.8. Limitation of Liability:To the fullest extent permitted by law:
- Consult 500 shall not be liable for any indirect, incidental, or consequential damages
- Total liability shall be limited to the fees paid by the client for the specific engagement giving rise to the claim9. Termination: Either party may terminate the engagement with written notice.
The client remains liable for all work completed up to the date of termination.10. Force Majeure: Consult 500 shall not be liable for any delay or failure to perform due to circumstances beyond reasonable control.11. Data Protection: Consult 500 processes personal information in accordance with its Privacy Policy and applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).12. Governing Law: These Terms are governed by the laws of the Republic of South Africa.13. Amendments: These Terms may be updated from time to time. The version published on the Consult 500 website at the time of engagement will apply.14. Contact:
Natasha Haffajee
Founder, Consult 500
natasha@consult500.com